FAQs
Why is this policy required?
Our cemeteries are home to many monuments and memorials, including some that are over 100 years old.
Unfortunately, as monuments age, they can pose a safety risk.
Under the law, GMCT doesn’t have the right to repair or change a monument or memorial.
If a monument is unstable, we make the area safe for visitors while we reach out to the right of interment (ROI) holder, who has the authority to get the monument repaired. They are often a relative or friend of the person laid to rest at that location.
How do we keep memorials safe?
Our team regularly check monuments, memorials, mausolea and other buildings across our sites. If they identify a potentially unsafe structure, they cordon it off and install warning signs. We determine what needs to be done and the estimated cost.
We also make efforts to contact the ROI holder. Over the years, the details of the ROI holder may change but not be updated with GMCT. So, we make other efforts to contact the relevant person.
If we can’t reach the ROI holder, or they are unwilling or unable to make repairs, we will make the monument or memorial safe by laying it flat with the inscription facing up. This also ensures ongoing access to information of historical interest.
Which locations does this policy relate to?
This policy applies to all of the sites that the Greater Metropolitan Cemeteries Trust (GMCT) look after.
What to do if you see a monument you think is unsafe?
Please do not approach or touch a monument you think is unsafe.
If you have information about the ROI holder of a monument that has been identified as unsafe, please let us know by calling our Customer Care team at 1300 022 298.
If you see a monument you think might be unsafe at one of our sites, you can use the same number to let us know the location.